Customer Service

OSTERWALDER CARE

Customer Service

With our Customer Service, maintaining the productivity of your machine is our ultimate goal. We want you to be able to concentrate on the core business of your company. In doing so, we support you as best as possible - we take CARE.

Preventive Maintenance

Preventive Maintenance

1x per year regular
preventive maintenance,
Function and safety check
and replacement of regular wear parts

Validation and calibration

Validation and calibration

These include force calibration,
Measurement with certified
equipment and calibration, geometry control,
Accuracy verification
the movement of all axes

Planned overhaul

Planned overhaul

Scheduled maintenance at your site; rebuilding the
Machine according to design specifications
with original Osterwalder spare parts and manpower

Helpline

Helpline

Osterwalder presses stand for highest quality and availability. However, should any questions or even problems arise with the equipment, a competent team of specialists from the areas of process, mechanics and control/software is available to you around the clock.

+41 32 387 14 89
service@osterwalder.com

Hotline

Hotline

The hotline is our customer service outside
the regular opening hours. Should a malfunction ever occur, we are there for you around the clock via our 24-hour helpline.

+41 32 387 14 89

Spare parts

Spare parts

service@osterwalder.com

Advantages of Osterwalder CARE

Preserve the value of your machine
Reduce the cost of tools
Strengthen your entire productive maintenance system
Ensure the defined production quality
Safety check
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Do you have any questions?

We are here for you at any time.
+41 32 387 14 89
service@osterwalder.com